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no drivers available to download

anon123456
Apprentice

I am unable to select an OS from the dropdown to download a driver for my LBP6230dw. The dropdown menu looks like the attached picture. I've also tried to download drivers for other printers; all dropdown menus look the same. I've enabled cookies, deleted cookies, disabled cookies, tried different browsers. Nothing works. Screen Shot 2022-04-30 at 5.09.46 PM.png

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. What version of the Mac or Windows operating system are you using on your computer?
  2. What web browser are you using?
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