01-19-2023 12:28 PM - last edited on 01-19-2023 12:34 PM by Danny
The color option box in B&W is grayed out. I cannot select ink color. Canon support had me re-load the driver, etc., and it still doesn't work.
01-19-2023 12:36 PM
So that the Community can help you better, we need to know exactly which operating system is running on your computer. It looks like you're on a Mac, so please let us know which version of macOS you're using. That, and any other details you'd like to give will help the Community better understand your issue!
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01-19-2023 02:34 PM
Mac 10.12.6. Photoshop Elements 15.0.
05/18/2023: New firmware updates are available.
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