01-19-2023
12:28 PM
- last edited on
01-19-2023
12:34 PM
by
Danny
The color option box in B&W is grayed out. I cannot select ink color. Canon support had me re-load the driver, etc., and it still doesn't work.
01-19-2023 12:36 PM
Hi, dgarizona!
So that the Community can help you better, we need to know exactly which operating system is running on your computer. It looks like you're on a Mac, so please let us know which version of macOS you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-19-2023 02:34 PM
Mac 10.12.6. Photoshop Elements 15.0.