imageCLASS MF644Cdw Airprint name keeps changing

[fcrwx]

I have a MF644C and about every week or so the Airprint name changes. This prevents me from printing via my Macbook Pro until I delete and re-add the printer. Under "Settings/Registration: Preferences: Network Settings > AirPrint Settings" I originally set the Printer Name to "Canon MF644C", then it suddenly changed to "Canon MF644C (dd:ed:b5)" and most recently changed to "Canon MF644C (dd:ed:b5) (dd:ed:b5) (7)". I really don't care what the name is, but why does it keep changing?

[bujon]

I tried this workaround with setting fixed IP address for the printer as described here. Unfortunately, after the printer is power cycled, the AirPrint name still gets changed. In fact, after every restart. Does not work for me

[davidfokkema]

This is a strange bug. Since the beginning of June (my previous post) this problem occurred again exactly once. I can power cycle my printer without problems, but still, it is not completely fixed.

[zajdee]

This affects me as well.

I have even tried to disable IPv4 mDNS completely and only keep IPv6 mDNS active. (I use both IPv4 and IPv6 on my LAN.)

Didn't help.

Also there is a fixed IP set on the router for this printer, so the IP has not really changed in the past two weeks. Still the printer tells me that "the IP address of this printer has changed" after some boots.

This is really an issue as I always have to return to the printer's web admin page to revert to the correct mDNS name, otherwise printing from my Mac doesn't work at all (unless I'd remove and re-add the printer, which is a PITA).

Canon, it is unclear how this could have passed the quality assurance process. I have even updated printer's firmware, still didn't help. Plese fix this ASAP.

[rsarvis]

@Cyberic
I appreciate his numerous posts and consider it absurd that anyone would try to cast it as spamming. Each post was a substantive post that stands on its own, often in response to others separate posts.

[mdecaro]

It is nearly a year and a half since this was first posted, and Canon still has not fixed this well documented problem. Sad.

[feax]

I had to buy another Color Laser printer today and I bought a HP…

[anchal512]

I have the exact same issue on mac. I tried using Mac drivers from Canon but they don't work either. changing the airprint name on the printer sounds like a better workaround for now. Maybe I will write a mac script to do this everytime a reboot my mac.

[Dolphin777]

Hi Guys, I also have this problem... I played around with the wireless setting and it just doesn't go away. However, I switched it to wired cable to my router and the problem goes away. Maybe you should all try and see this works around works, it will definitely save some headaches though, although its a workaround. Cheers.

[deryk]

Just to add a bit more data, while investigating this issue with my family's ImageClass MF642C I found that I could reliably reproduce the issue by: a) switching the device's network connection from wireless to wired then back to wireless in the touch-screen options (Preferences > Network > Select Wired/Wireless LAN); or b) by rebooting the router while the printer was on and connected to the wireless network. Rebooting the printer or turning it off completely (including unplugging it) did not cause the airprint name to change. When the airprint name did change, from these methods, I was still able to access it via my ios device to print, so I'm not sure how it can eventually become unavailable entirely. As a work-around for my macs, I set a static IP address and used the ip address and airprint protocol to connect to the printer. That way, it's not dependent on the variable airprint name. As for idevices, which depend on the multicast airprint name, you just need to select the printer by it's new name.

[feax]

The issue still happens to me once every six months or so. Therefore I wrote a simple daily python job that checks if the name changed and amends it if necessary. Problem solved.