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imageCLASS MF642Cdw keeps saying offline

mminda822
Apprentice

I have updated all of the software and firmware for the MF642Cdw and I still cannot print from my MAC

1 REPLY 1

Danny
Moderator
Moderator

Hi, mminda822!

So that the Community can help you better, we need to know exactly which version of macOS is running on your Mac along with how your printer and your Mac are communicating with each other (i.e. via a USB cable or via Wi-Fi). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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