1 ACCEPTED SOLUTION
Greetings,
Are you running any 3rd party Anti-Virus besides what comes with windows? (Windows Security is included with the OS).
When you run the MF Scan Utility installer, it prompts you to allow it to make changes to the windows firewall. Did you say "yes" and allow this. Once complete, the Scanner Selector runs in the system tray. Its the icon on the left in the image above with the little blue arrow. This is what it looks like when its opened.
This is the first driver that needs to be installed
[Windows 64bit] MF455dw MFDrivers (Generic Plus UFR II / Generic Plus PCL6 / Generic Plus PS3 / Generic FAX / ScanGear)
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMTIxNzAx&cmp=ABR&lang=EN
This is what it looks like. You can't use any of the buttons however, until the scan utility (below) is installed.
This is the second driver:
[Windows 32bit & 64bit] MF Scan Utility Ver.1.21.0.2 - Its important the v1.21.0.2 is the version selected.
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDIwMDAwNjg2NTAz&cmp=ABR&lang=EN
Your Deco Wi-Fi is nice little mesh system, fully capable of hosting the MF455Cdw. Let's go ahead and take a look at it too. Log into its admin portal and view the list of attached devices. Note the IP it has assigned to your W11 computer, and note the IP its assigned to the printer. You can verify the computer can communicate with the printer by entering its IP address into a web browser. Its remote UI webserver should display. (Example my printer uses 192.168.1.99)
You can also use the ping command from a command prompt to confirm communication.
Microsoft Windows [Version 10.0.22631.3593]
(c) Microsoft Corporation. All rights reserved.
C:\Users\itadmin>ping 192.168.1.99
Pinging 192.168.1.99 with 32 bytes of data:
Reply from 192.168.1.99: bytes=32 time=91ms TTL=64
Reply from 192.168.1.99: bytes=32 time=95ms TTL=64
Reply from 192.168.1.99: bytes=32 time=107ms TTL=64
Reply from 192.168.1.99: bytes=32 time=19ms TTL=64
Ping statistics for 192.168.1.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 107ms, Average = 78ms
The error you are receiving indicates the v1.21.0.2 Scanner Driver is not installed, so I've included the entire installation process to assist you.
