Normally when I am on the Scanning Shortcut screen I create the name of my file then proceed to scan. However as of today, after I scanned my document I noticed my file names are not saving from what I had put in on the previous screen. It has reverted back to "Image_001" before I have even pushed the finish button after scanning.
I did have to uninstall and re-install the software and driver today as the scanner randomly stopped working halfway through my work day and kept giving the error "The directory or file cannot be created". That happened spontaneously after I had been scanning for about 4 hours with absolutely no issues. That issue went away after I uninstalled and re-installed everything, but now this new issue of my file names not saving after scanning has occurred. I need the scanner to keep the file name in the output settings after every scan. How can I fix this?
