Thanks for joining the conversation, GJM520!
So that the Community can help you better, we need to know exactly which Canon printer model you're using since we've made several printers with the number "632" in their model name. If there are any letters before the 632, please let us know what those are. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
