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imageCLASS LBP6230dw not working after macOS upgrade to Sonoma

JAHDP
Apprentice

I have a Canon lbp6230dw printer that had worked well but when I updated the operating system on a Mac Air M1 2020 to Sonoma 14.6.1, the printer stopped working. I updated the printer driver and software to 1.15.13 but it doesn't work either, it doesn't throw any errors, it appears as if it is printing in the software status but it doesn't do anything.PHOTO-2024-09-08-16-31-00 2.jpgPHOTO-2024-09-08-16-31-00.jpg

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

The issue looks like your printer connection is offline. You can try removing the printer from printers and scanners. Once it has been removed, you can try adding it back. If the printer does not appear in the add printer window, you can check if the printer is properly connected with the USB cable. If you are using over a wireless network, you can try power cycling the router to see if it appears. 

 

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