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how do I change the settings for wireless when my provider changes my modem

clperrigo
Apprentice

My wireless router was reset and it changed the name and password on my network hookup.  Now I can't get my printer to work.  How do I change the network settings

4 REPLIES 4

Tiffany
Moderator
Moderator

Hi Ciperrigo,

 

Welcome to the Canon Forum!  So that the Community can help you better, we will need to know what model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x) 

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

It is a Canon MP495 on Windows 10

Hi clperrigo, and thanks for that information.

 

Reinstalling the printer will update the network settings for your PIXMA MP495.  Full instructions can be found HERE

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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jrhoffman75
Legend
Legend

http://www.canon.ca/support_images/KB_Images/PIXMA_MP495/router_network_change_MP495_win.pdf

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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