cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wifi

emeraldfox76
Apprentice

This may be a silly question, if so I apologize. 

 

My mother-in-law has a Canon MG3200, which I installed for her on her Windows XP pc. I set it up to print via wifi, and for a long time that was successful. I could print from any computer in the house with no issue. However, we recently switched internet SP's, and suddenly the printer is not only failing to print over the wifi (Printer is Offline error message), but it won't print from her computer either, (Printer Not Responding error message). Our ISP was a local company, and we switched it to Verizon. I normally leave the printer on all the time since I end up using it most myself for my work papers. I'm not sure if that contributed or not.

I consider myself to be pretty computer savvy, but I simply can't figure out what's going on with it, and of course, that's when we need to print a few important documents.

 

Any help would be greatly appreciated! Thanks!

-Victoria

 

1 REPLY 1

Ebony
Rising Star

Hello emeraldfox76,

 

 Uninstall / reinstall the printer driver to reconfigure the printer on the new wireless network,


If you still have issue communicating with the printer over the network , please contact our support group: http://bit.ly/ContactCanon

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.