04-16-2017 10:44 AM
I conncected the wireless router to the printer but it will not let me print. I have to connect with the USB cable. Why will it not let me print without the cord? I have read several of the discussions in the forum and have had no luck.
Thanks
04-16-2017 10:52 AM
Hi, Lilbam19!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
04-16-2017 06:25 PM
I have the MX492
04-17-2017 06:32 AM
Hi Lilbam19,
To resolve this issue, your PIXMA MX492 should be reinstalled on your computer. If you would like assistance with reinstalling your PIXMA MX492, please reply to this post with the version of Windows (or OS X) that is installed on your computer.
04-17-2017 08:23 AM
04-17-2017 12:27 PM
Hi Lilbam19,
You are correct. Uninstall, reboot your computer and then reinstall.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.