02-28-2022 12:14 PM
Just purchased TR4720 I can print copies from computer but can not scan from computer please help
02-28-2022 12:27 PM
Hello!
So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows 7/8/10/11 or macOS 10.x/11.x/12.x), as well as the way you connect to your device (USB or WiFi).
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
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07/31/2023: New firmware updates are available.
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