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Text wont print from Laptpop

bulldog68
Contributor

Hi can anyone help

 

I have a Pixma MG3650.

 

When I print from my PC it works perfectly, when I try to print from my laptop, it wont print text.

 

I am assuming the problem might be with the laptop but not sure - can anyone help to resolve this

13 REPLIES 13

will it print black in graphics?

 

I also saw this -

 

 

 
"Re: I have a Pixma MP560 won't print black text.[ New ]
 

I had the same problem with my MP560. USE A DIFFERENT USB CABLE - THEY ARE NOT THE SAME. Everyone says they are the same but they are NOT.

 

 I tried everything listed to fix this problem, then switched to different USB cable and it worked the first time out."

 
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Going to buy a new USB cable to try nothing is working Smiley Mad

Hi yes it will print black graphics if I save a text file as a jpeg doc it will print the text !!!!!

Give Canon a call at 1-800-OK-CANON

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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