02-01-2023 12:42 PM
With my prior (Brother) MFC machine I was able to scan directly into Adobe Acrobat Pro but now with my new MF743CDW I keep getting a scanner error. From my research I found that the current Mac scanner driver is not TWAIN compatible and I was referred to an older version of the scanner driver (v2.5.0) which I cannot find anywhere. I'm currently running MacOS 13.2 Ventura. It's really preferable to me to be able to create a PDF directly from my scanner into Acrobat. All help is appreciated.
02-28-2023 01:09 PM
The Twain driver should work with other twain compatible programs on the Mac. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact support over the phone at 1-800-652-2666.
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