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TS5320 won't connect to wifi

stupidprinter
Apprentice

I just got a TS5320 and it won't connect to the wifi no matter what I do. when I try doing the manual set up it doesn't prompt me for a password so that method doesn't work and when I try doing it through the master setup it says it can't detect my printer. I managed to connect it with a USB but the reason I got the printer is so I could connect to it via wifi so if anyone has any advice on how to get it to connect that would be much appreciated!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi stupidprinter,

 

Some routers will not allow you to use that method to connect your PIXMA TS5320 to the wireless network.

 

You can use the WPS PIN method though.

 

To perform this, please follow the steps on this page:

 

https://support.usa.canon.com/infocenter/index?page=content&id=ART176774

 

If you continue to have difficulties, please contact our support group using the following link:

https://mycanon.usa.canon.com

 

 

 

 

 

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