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TR7020a unable to be seen by computers or phones after router reset.

bmcgrath
Apprentice

Hello,
About 2 weeks ago my ATT router randomly reset to default settings. I reset the wifi settings back to exactly what we had before and it work's just fine for every device besides the printer.

  • The printer can connect to wifi, shows strong signal strength and an ip on the printer
  • I can ping the IP of the printer from the wifi router, but not from my pc.
  • I see the printer's ip/name listed as 192.168.1.122/unknown40f8df7ebdb7 in the router.
  • I've done manual connect from the printer and got this result. I have also set it up via my phone and had the same issue. It gets to the end in the app, sends the settings to the printer and then cant find it on the network.
  • Windows 10/Android phone. Router is a Nokia BGW320-505
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