PIXMA TR7020a - lose the connection to the computer.

[viki]

I have a TR7020a printer that has given me fits since the day I bought it (2 years ago).  Luckily, I do not use it much.  It appears to lose the connection to the computer.  I usually have to reinstall the drivers to get it to work again.  Now, the printer is saying "Processing ... Please wait momentarily."  That was 30 minutes ago.  I have a connection and the printer is online.  Help, please!

[Patrick]

Hi viki,

Please disconnect the power from your TR7020a for 5 minutes and then reconnect it.

Once reconnected, pleaes turn your TR7020a back on.

Does "Processing" appear?  If not, please attempt to print.

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