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PIXMA G3270 - documents are cut off

Racine
Apprentice

I can’t seem to disable the binding margins feature and all my documents are cut off. Any advice out there? Thanks 

2 REPLIES 2

Stephen
Moderator
Moderator

Hello, Racine!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- Are you seeing any error messages?
- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?
- During the setup of your printer, did you install the software suite from the Canon USA site?
     If not, go ahead and do that now https://canon.us/G3270setup 

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

Hi Stephen,

No error codes. I am running Windows 10. I installed Canon Suite connected with USB. I am very experienced with printers and publishing. The problem is with a binding margins feature that I can’t seem to bypass or disable. Therefore it is cutting off the page where as my other printers print the document correctly

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