06-14-2023 12:43 PM
yesterday had to update file on my router so after file updated, had to reconnect to my Mac. Now have access to internet on Mac, but my Mac can no longer see my printer. That is the problem!
06-14-2023 01:03 PM
when I look on p[rinter menu, I find that printer's IP address appears to be 192.168.50.99 but when I attempt to add that IP address on my May's printer settings, it is not accepted
06-16-2023 08:53 AM
Thanks for letting us know what Canon product you've got. The imageCLASS MF8580Cdw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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