PIXMA TR7020a Computer says no printing can be done

[Dave77]

I have a brand new tr7020a printer and I cannot get it to load right on my computer and to print. I can go wireless or cable but neither one will work. My computer says it is on but no printing can be done. This is getting frustrating.

[Danny]

Thanks for joining the conversation, Dave77!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Dave77]

can't get my pixma tr7020a to print from computer. windows 11 pro

[Dave77]

windows 11 pro