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Scan driver for MF267dw will not load on Windows 11

dales
Apprentice

When attempting to download the main drivers for the MF267dw printer/scanner, I receive an error message that states "you do have sufficient privileges to install the program. Log on again with administrator privileges."  I checked my account settings and I do have administrator privileges.  The print feature will work however the scan feature says to install the scan driver.  The driver from the Canon website is a combined all in one scanner/printer driver.  What is the fix?

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Dale,

If you are getting that error, I would suggest trying a different admin account or creating a fresh admin account to see if it works. If you are using a domain admin account, I would suggest trying a local admin account on the computer to see if it works.

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