04-09-2022 12:19 PM
When attempting to download the main drivers for the MF267dw printer/scanner, I receive an error message that states "you do have sufficient privileges to install the program. Log on again with administrator privileges." I checked my account settings and I do have administrator privileges. The print feature will work however the scan feature says to install the scan driver. The driver from the Canon website is a combined all in one scanner/printer driver. What is the fix?
04-18-2022 03:44 PM
Hello Dale,
If you are getting that error, I would suggest trying a different admin account or creating a fresh admin account to see if it works. If you are using a domain admin account, I would suggest trying a local admin account on the computer to see if it works.
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