05-25-2022 02:29 PM
The scan utility cannot see the printer via wifi or cable. I have tried the following: forget printer and then add the printer. Remove scan utility program and install it again. Please advise. Using Windows 11.
06-01-2022 02:55 PM
Hello RogerCG,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, We can provide some assistance.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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