07-09-2023 12:31 PM
I'm not tech savvy so bare with me! I've had my Mark II for several years and used it with a different computer. I've purchased another laptop with OS Ventura 13.3 but I can't seem to find a download that works with what I have to run the software needed for the printer.
Any assistance would be great; thanks!
07-11-2023 09:29 AM
Thanks for letting us know what Canon product you've got. The PIXMA Pro9000 Mark II is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
07-14-2023 08:54 PM
I had the same issue. Too bad Canon retired such a great printer. Check out printfab.net, they offer an alternative. I haven’t had any issues with it.
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