Print Studio Pro Won't Launch Properly

[Silvasolve]

Print Studio Pro plug-in for Lightroom version 2.2.6 for Mac OS 13

I get the pop up message below when trying to print to my Pro-10S using PSP. .

Clicking on the ok button shuts down PSP. Very frustrating.

Has anyone else struck this problem? I'm running OS 13.01 on a 2018 MacBook Pro and Lightroom Classic 2023. Any help would be much appreciated.

 

[jrhoffman75]

To confirm - this message pops up after you have an image opened in Lightroom?

Is your LrC version 12.3? LrC doesn't use year designations - Ps does.

[Silvasolve]

Hi John, thanks for responding and thanks for your Youtube channel. In answer to your questions:

Yes, I have an image open in LrC that I want to print. I invoke the plus-in and this message pops up. I can confirm the LrC version is 12.3.

Chris de Silva

[jrhoffman75]

Hi Chris - I do not get that error. PSP opens for me .

I have MacBook Air M2, macOS 13.3.1, LrC 12.3, PSP 2.2.6.

You could give Canon a call at 1-800-OK-CANON.

[Silvasolve · Accepted solution]

Thanks John. I'll reach out to Canon.

[Silvasolve]

Hi John, after talking with Canon, I re-installed the printer drivers and PSP.  LrC plug-in still gives me the same error but the Ps plug-in now works so I guess I have a workaround.

[Silvasolve]

Further to this topic, I upgraded my main computer, an M1 Mac Studio to OS13.4 and the LrC PSP plug-in works perfectly. This issue may be confined to Intel based Macs. Regards, Chris

[AJR]

Using Mac os13 Ventura, Print Studio Pro won't recognise, keep getting error message, Canon Tech support said try My image Garden Software, unfortunately this hasn't solved the problem.

[Silvasolve]

I'm on Ventura and PSP 2.2.6 works fine in LrC on my M1 Studio.  It doesn't work on my i7 MacBookPro. The Ps plug-in doesn't work on my Studio however. I've tried running under Rosetta but that slows down Ps to the point where it's pretty near unusable. Doesn't bother me particularly as I tend to print from LrC anyway. If your Mac is intel based, that may be the issue.

[jrhoffman75]

What actual error message. Have you tried the plug-in installer and manually selected the Lightroom plug-in folder?