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Print Studio Pro Plugin for Lightroom no longer working when macOS Ventura was installed

Fkurtz
Apprentice

Printer - Pixma Pro 100.  Print Studio Pro V2.2.5 installed.  Lightroom V12.01.  Everything worked fine with macOS 12 Monterey.  Just upgraded to macOS 13 Ventura and I now get the following error message when I select a photo in Lightroom and run the plugin for Print Studio Pro (and Print Studio Pro opens) :  AN ERROR HAS OCCURRED.  EXITING PRINT STUDIO PRO.  An exhaustive search of the internet yielded no results.  Anyone else having this problem?  Many thanks for any help.Image 11-7-22 at 3.44 PM.jpeg

15 REPLIES 15

Thanks, John. I do need macOS. Sorry I didn't specify before. I appreciate this very much. Annie

Hi Annie. here is macOS.

Right side of LrC is same as Windows:

1. first make sure you see something like this when you check in Pinter & Scanners and select Options when you select the printer:

Screenshot 2022-11-29 at 7.43.06 AM.png

Right side of LrC (selecting he paper you want. can be Canon or third party profile, as you wish).

Screenshot 2022-11-29 at 7.44.27 AM.png

Left side of LrC: first select Page Setup and choose paper size. Then select Print Settings:

Screenshot 2022-11-29 at 7.48.15 AM.png

Select Quality & Media and select the Canon paper type; the one you are printing on if it's Canon paper or the type recommended by the third party supplier.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thanks very much John, I look forward to working through all this soon. Annie

It doesnt find the printer


@RichardJPhotog wrote:

It doesn't find the printer


If you mean PP&L that is correct. It's not compatible with the Pro-100 and it isn't available on the Pro-100 download page.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

eknovack
Apprentice

I have the same issue with MacOS Ventura and Print Studio Pro trying to print to my Pixma Pro-100. When will Canon either update Print Studio Pro for Ventura or update the new PP&L software?

I can print fine from Lightroom but much prefer to use the Canon software.

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