PIXMA PRO-100 Color management issues after upgrading to macOS Tahoe

[jshawkeye]

Been using my pixima pro for years. Just upgraded from a 2020 iMac to a new Mac Studio running Tahoe. When I installed the driver (yes im using canon driver and not AirPrint) and the network utility I cannot get the printer to print out accurate colors. Hair looks metallic and other weird things are happening. I've installed and uninstalled  and reinstalled drivers about 20 times. Im printing from lightroom, I've used the profiles for the paper im using and tried letting the printer manage color. I am at a loss. Please help.

[jshawkeye]

 here is a sample of what its doing

[jshawkeye]

Also for some reason when I go to the drivers page for the printer, the canon website is detecting that im using Mac OS Catalina, not Tahoe.

[Patrick]

HI jshawkeye,

Please print a test page from your PRO-100 following these steps:

1.  Please load plain paper into the rear sheet feeder, and not the manual feed tray.  The rear sheet feeder is in front of the manual feed tray.

2.  Please press and hold the RESUME button until the power light blinks white twice, then let go of the button.  The RESUME button is the middle button.

Please take a picture of that page and then please attach that image to your reply of this post.

Also, what application on your Mac are you using to print your images?

Please try printing an image using Easy-PhotoPrint Editor.  If you do not have this installed, it is available for download from the Support Page of you PIXMA PRO-100 here:

https://www.usa.canon.com/support/p/pixma-pro-100#DOWNLOADS

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[jshawkeye]

 i am using lightroom cc to print. I have tried both using icc for the luster paper im using and tried letting printer manage and selecting the appropriate paper in the print dialogue box. No luck with either. I did use the print studio pro plugin thru lightroom with the same results. 

[Patrick]

Hi jshawkeye,

Please try printing one of your images on plain paper using Easy-PhotoPrint Editor with the plain paper setting within that application.

How does your image print on plain paper?

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[jshawkeye]

 here it is. Interestingly I had to reinstall the printer. I received several errors but finally got it installed. 

[Patrick]

Hi jshawkeye,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-100 and then click on the Product Support button to access your support options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.