02-06-2023 11:34 AM - last edited on 02-07-2023 10:20 AM by Danny
Hello everyone, I have a problem and maybe someone of you can help me to resolve it. I have a new MacBook Pro M1 Max with Mac OSX Ventura installed and the printer Pixma PRO-1. I know is not a recent printer but it still working really good and since I'm not a professional printer I don't want to change it. The problem is the software because Print studio pro doesn't work on OSX Ventura (a message "An error occurred while printing.Memory may be insufficient for printing" appear while I'm trying to print) and Canon Professional Print and Layout does not recognize the printer. At the moment the only option I have is to print directly from photoshop but I have some issue with the profiles.
Does anyone of you have a solution?
Thank you in advance. Daniele
05-02-2023 10:40 AM
I am not running Rosetta on my Intel Mac Pro.
05-02-2023 10:43 AM
Correct. And you stated that PSP is working properly on your Intel Mac and not working properly on your Apple Silicon Mac running Rosetta.
05-20-2023 12:31 AM
I too have unresolved issues around Ventura and PS 2023 and Print Studio Pro. It seems that some have it working, like Jrhoffman, but it seems that many if not most people are having issues. Mine too are unresolved. I have seen a half dozen posts now in recent threads about PSP not working on Mac M1 and M2 chips with Ventura, so you're not alone and to the best of my knowledge Canon doesn't have an answer.
05-20-2023 08:09 AM
There is a solution that worked for me. It Was to download a newer version of PSP - from either the Canadian or European Canon web site (I forget which one...). That version is newer than the one on the Canon USA web site.
05-20-2023 09:00 AM
I downloaded 2.2.6 from the Canadian website and it didn't work for me.
05-20-2023 11:03 AM
Sorry to hear that, it does work for me. The more people that contact Canon Support perhaps the sooner there will be a solid fix
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.