Pixma MG5420 desktop Quick Menu for Windows 11

[georgieyoung]

I just upgraded my computer/OS to Windows 11. In transferring everything from the old computer, I lost the Canon Quick Menu from the desktop for operating the scanner on my Pixma MG5420. I have attempted to reinstall everything using the CD that came with the computer, as well as downloading available drivers from the Canon website. Only a small corner of the Quick Menu appears on the desktop, with none of the icons needed for operating the scanner. I did find a way to scan, but I'd really like to have the Quick Menu back on the desktop. How can I make this happen?

[Ron]

Hello georgieyoung.  Thanks for letting us know what Canon product you've got. The PIXMA MG5420  is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!