Suddenly our Pixma TR8620a has disappeared from all of the computers in the house. If I input the IP address directly, it only registers as a "generic printer" and will not print. Things I have already done: 1) deleted and reinstalled all of the printer software, 2) unplugged the printer/shut down and restarted the computer, 3) reset the settings on the printer and reconnected it to the Wi-Fi. I have checked my Spectrum account and it shows up on their page as well. I am a little concerned that if I try and delete it there, it may not reinstall based on the fact that nothing seems to be working. I am on Mac OS Sonoma 14.8.1.
One thing that I did notice was that the Canon driver software appears to be included within another software package, maybe that is an issue?
