PIXMA MX922 drivers are missing?

[simonf001]

Hello,

I recently got a computer, and I need to get the drivers for my PIXMA MX922 in order to use it- However, it appears that the page has been removed from the canon website.

https://www.usa.canon.com/support/p/pixma-mx922#idReference=software-drivers This page 404s [Mod note: corrected link]

https://support.usa.canon.com/kb/index?page=content&id=ART170972 This is also unhelpful

Is there any place where I can get the drivers?

Thanks!

[karencat]

I tried that link too and got the same result.  It took me to the same location with older driver files.  Do you have a driver that works with a windows 11 laptop that has an ARM-based processor? 

[Stephen]

I apologize. The OP was because the link was broken and needed to be fixed.

The issue you're facing is that there is no driver for your printer using Windows 11 on ARM. Please see THIS page for info on that. 

[karencat]

The page you linked to says that my MX922 is compatible with the ARM based processor.  The only thing I haven't tried that it mentions I do is connect the printer to my laptop via USB.  Is that correct? 

[Stephen]

From the Knowledgebase:

If you want to use your product via USB with a Windows 10 or 11 device running on an ARM-based processor, simply plug your device into an available USB port.  A driver will be installed automatically.

[OR]

If you want to use a printer across a network:

1. Open the Control Panel by holding the Windows key 🪟 and pressing the letter R.  In the Run window, type "control panel" (without quotation marks) and click OK.
2. Click Devices and Printers.
3. Click Add a Printer.
4. In the new window that appears, click on your printer and then click Next.
5. A driver will be installed.  When this process has finished, click Finish.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.