PIXMA MG7520 Will not Connect to Win 11 PC, Do I need Special Driver?
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09-26-2024 01:48 PM
I just got a "new in unopened box" PIXMA MG7520 Printer from my Brother. I have tried many times to install software and drivers from Canon Support, But in Windows 11 File Explorer it only shows up as a U"SB Drive D:"
Would appreciate any help or ideas.
I am using a known good USB cable. I have restarted the computer several times.
Trying to run " mp68-win-mg7500-1_01-ejs.exe " from Canon Support; but installation fails near the end when it cannot detect the printer. Have rerun this 10 times, and same issue each time.
Is this printer no longer compatible with Windows 11 ? If I need a Driver, where can I find one, and how to install.
( Have tried installing all possible support software and drivers from CANON Support already.)
Thanks
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09-26-2024 02:24 PM
@CactusPete23 wrote:
I just got a "new in unopened box" PIXMA MG7520 Printer from my Brother. I have tried many times to install software and drivers from Canon Support, But in Windows 11 File Explorer it only shows up as a U"SB Drive D:"
Would appreciate any help or ideas.
I am using a known good USB cable. I have restarted the computer several times.
Trying to run " mp68-win-mg7500-1_01-ejs.exe " from Canon Support; but installation fails near the end when it cannot detect the printer. Have rerun this 10 times, and same issue each time.
Is this printer no longer compatible with Windows 11 ? If I need a Driver, where can I find one, and how to install.
( Have tried installing all possible support software and drivers from CANON Support already.)
Thanks
Did you install this driver?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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09-26-2024 02:50 PM
Thanks John. Yes, I have tried installing that file. ( mp68-win-mg7500-1_01-ejs.exe )
At about 90% through installation I get this Image below: Cable is good, even tried another one. But seems like the Win11 Laptop still cannot "see" the printer. Re-starting computer does not help. (Was hoping the driver might have needed a re-boot to fully install... but no dice.)
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09-26-2024 02:56 PM
Hi.
Register your product on the Canon support site and give Canon a call at 1-800-OK-CANON.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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09-26-2024 03:51 PM
Thanks,will give that a try.
