01-05-2014
03:56 AM
- last edited on
06-13-2023
09:18 AM
by
Danny
Up to now we've printed ok but yesterday our Windows 8 laptops report that "Another computer is using the prnter". We have a Canon MG6450 printer; ona wireless network. We have rebooted our laptops; the router; and switched off printer but to no avail. Any other suggestions ?
Another computer is using the printer.
The following status is the usage status of that computer.
---
Creating print data
A follow up query is why is there a need to register is the need to send email docs to [Email address removed in accordance with forum guidelines] to get printed ? It is both time consuming, over elaborate and completely unnecessary to use a "Print from E-mail" service and " to complete the printer owner registration".
Solved! Go to Solution.
03-19-2018 10:04 PM
Solution for MX922 Series:
Make sure you cancel all pending printing jobs.
On the printer:
1. Press Menu
2. Choose Set Up
3. Choose Device Setting
4. Choose LAN Setting
5. Choose Other Settings
6. Choose WSD Setting
7. Choose Timeout Setting
8. Choose 10 minutes
That should solve your problems. Trust me, this drove me nuts for months. and you are welcome 🙂
05-04-2018 10:05 AM - edited 05-04-2018 10:08 AM
Thanks @1Reticent, that fixed it for me 🙂
(Couldn't see how to quote your reply)
08-07-2018 05:04 PM
08-23-2018 08:59 AM
Not sure if this is posted already but pretty simple fix!
1)Hold down the WINDOWS KEY on your keyboard and then tap the 'R' key
2)Type services.msc and then click OK
3)Scroll down the list until you see a service called 'Print Spooler'.
4)Right-click 'Print Spooler' and then choose 'Stop' by left-clicking it
5)Right-click 'Print Spooler' again and then choose 'Start' by left-clicking it
10-20-2018 02:38 AM
When I try to print on my Canon MG5560 I keep getting the following message....
Another computer is using the printer.
The following status is the usage status of that computer.
---
10-25-2018 09:35 AM
Clear the print spooer to fix the problem:
Run command prompt as administrator.
Enter the following commands:
net stop spooler.
net start spooler
Exit
12-03-2018 04:05 PM
This is a driver issue.
Need to go and delete the controle panel and delete all physical printers not being used including the canon.
No reinstall the printer. you may need to go to Canons web site and downlload and install the drivers to make it all work properly. Worked first time without any problems.
Good Luck,
David
01-06-2019 02:58 PM
01-26-2019 01:45 PM
If this answer is not already listed...
On Windows 8+, click Start with the right button and choose "Command Prompt (Admin)"
Type these 3 lines in, one at a time in the little black cmd window, and press Enter after each one (you can also right click in the little cmd window and paste all 3 with one click):
net stop spooler
del %systemroot%\System32\spool\printers\* /Q /F /S
net start spooler
This solution is from: https://www.online-tech-tips.com/computer-tips/how-to-forcefully-clear-all-jobs-from-a-print-queue/
I get this once in a while on mine - the print job is in the queue but doesn't show up in the Windows dialog.
These command line instructions stop the print spooler, delete any hidden pending jobs, and restart the spooler..
Works every time for me anyway
You can put them in a batch file to save a few steps, too
--Lonny
01-30-2019 10:54 PM - edited 01-30-2019 10:55 PM
Stop and start your printer spool.
Windows 10
Click windows start
type services
Click services
Scrool down to printer spool
Click printer spool once
top left click stop
top left click start
Worked for me.
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