11-05-2024 09:20 AM - last edited on 11-05-2024 09:22 AM by Danny
I recently upgraded my Mac OS to version 15.1. After doing this I received a notification that when I upgrade to the next Mac OS release that my printer would no longer work. I know that the MG6220 has been around for a long time but it still works perfectly and I'm hoping that Canon will continue to update printer drivers. Are there any plans to continue supporting this printer?
11-05-2024 10:30 AM
@tmosty wrote:
I recently upgraded my Mac OS to version 15.1. After doing this I received a notification that when I upgrade to the next Mac OS release that my printer would no longer work. I know that the MG6220 has been around for a long time but it still works perfectly and I'm hoping that Canon will continue to update printer drivers. Are there any plans to continue supporting this printer?
With older components it is necessary to make cost-benefit evaluations. At some point all manufacturers will stop supporting equipment. At some point your Mac device will not accept a newer macOS. You will need to decide if the benefits of a new macOS are important enough to invest in a new printer.
11-05-2024 10:54 AM
Thank you for your input!
11-07-2024 10:19 AM
Hi tmosty! Thanks for letting us know what Canon product you've got. The imageCLASS LBP6650dn is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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