03-21-2026
12:27 PM
- last edited on
03-24-2026
09:52 AM
by
Danny
I followed the set up instructions. For step 13, the option never comes up for me to enter my home network's wifi password. It does identify the SSID. Please help! I had my phone connected before, but now it won't work! The yellow alarm light blinks at this step every time. I unplug and reset everything and still no solution!
03-21-2026 07:36 PM
Greetings ,
The MG3620 requires a 2.4 GHz broadcast that uses WPA2 encryption. Please ensure you have a dedicated 2.4 GHz broadcast using this encryption standard. The printer cannot connect to a 5 GHz broadcast or a device that is using WPA3 encryption.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
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