05-30-2019 04:12 PM - last edited on 12-01-2022 01:49 PM by Danny
I have a friend with a Pixma MG3620 that was set up by someone else a few years ago on a wireless network. My friend changed ISPs a few months ago and now has a new router, but his printer was never set up to connect to the new access point.
Since the printer does not have a display panel, I can't quite figure out how to connect it to the new router. I looked at the documentation online, but I'm not seeing where those steps are.
How can I connect the printer wirelessly to the new access point/router? Can I change it, or do I need to manually reset the printer to its factory setting so that I'll be prompted to re-connect?
Thank you in advance for any assitance.
Solved! Go to Solution.
05-31-2019 02:59 AM
Shadowsports provided some excellent information on connecting the printer to the network using a computer.
Another option available is using an Android- or Apple-supported mobile device to connect the printer to the network. The steps below will assist you:
On the Printer
On your Mobile Device
If the setup fails, please unplug your router for approximately 1 minute. Once the router is plugged back it, after approximately 2 minutes all devices should be back up on the network. Perform the wireless setup one more time.
05-30-2019 11:30 PM
Bay Area - CA
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05-31-2019 12:38 PM
11-21-2020 02:34 PM
there is no wi-fi button only a wifi led
11-21-2020 02:37 PM
I chanfed the wifi password. the canon printer is looking for the old password. cannot connect
I reloaded the drivers did not help
11-21-2020 02:39 PM
how do i make the printer recognize the new password?
11-21-2020 02:42 PM
I have a MX922
12-17-2020 03:56 PM
To connect your PIXMA MX922, please follow these steps:
1. Press the MENU button on your PIXMA MX922
2. Repeatedly press the down arrow to select the wrench and screwdriver icon and press OK
3. Use the left arrow to select Device settings and press OK
4. Use the down arrow to select LAN settings and press OK
5. Use the down arrow to select Wireless LAN setup and press OK
6. What appears? WPS info? press the STOP button 1 time (to select Other setup options). If not, continue to next step
7. Select Standard setup and press OK
8. Select your wireless network name from the list that appears and press OK
9. Press OK to access the on screen keyboard and enter in your wireless network password. Please note that this password is case sensitive and if it is entered incorrectly, your PIXMA MX922 will not connect to your network. To switch between upper case letters, lower case letters and special characters, please use the middle function button below the LCD of your PIXMA MX922.
10. Press the left function button under the word "Done" once the password is entered
11. Press the left function button under the word "End Setup"
12. Press OK once your PIXMA MX922 is connected to your wireless network
01-15-2021 08:30 PM
I've been at this for 3 days and no real luck. The Cannon MX922 is the hardest device I have ever had to change the wireless password for. I don't understand why this is so hard. The printer keeps trying to compare the old password that was originally typed into the printer with the new router I just got from my cable provider. I cannot find a place anywere to reset the password on the device itself. The reset functions seems like they should work, especially the LAN Reset function, but it does not get rid of the password from before so I can type in the new/correct password to my router.
What can I do?
01-15-2021 08:38 PM
Try the following steps for a Manual reset of your WiFI password:
To connect your printer to a wireless network (LAN), follow the steps below.
Press the Menu button on the printer.
Use the arrow keys to highlight WLAN setup, then press OK.
The printer searches for nearby networks.
The screen below appears with Standard setup selected for you. Press OK.
If a WPS-enabled wireless router is nearby, a message will appear on the screen telling you to press the WPS button on the router, then the OK button on the printer. If you don't want to connect to that WPS-enabled router, press the Stop button on the printer to bypass this message.
The printer searches for nearby networks and displays a list of nearby networks on the screen. Use the up / down arrow keys to select your network from the list. Then press OK.
If your wireless router has a password, the Enter passphrase screen displays.
If your wireless network doesn't have a password, the printer will attempt to connect to the network automatically. When it connects, press OK.
Press OK to go to the character entry screen.
On the character entry screen, use the arrows and the OK button to enter in the characters for your password.
Lower case letters display by default. Press the middle Function button (below Aa1) to switch to upper case.
Press the middle Function button a second time to switch to numbers and symbols.
Press the right Function button (below Del. character) to erase an incorrect entry.
Refer to enter numbers, letters, and symbols for more information.
After you enter the password, press the left Function button (under Done).
Press OK and verify that the password you have entered is correct.
Make any needed changes.
If the password is correct, unplug the router, wait 15 seconds and plug it back in. Try again to connect.
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