FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MG3620 unable to connect to new router

Morrisjt
Apprentice

‎01-30-2024 01:55 PM - last edited on ‎01-30-2024 01:57 PM by Moderator

I installed a new router with a new WiFi user name and password.  I am unable to connect my printer to the new WiFi address.  I have followed all the steps suggested by Canon and every time the program ends up unable to detect the printer

0 Likes
0 REPLIES 0

Announcements
01/22/2025: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II

12/18/2024: New firmware updates are available.

EOS C70 - Version 1.1.0.1

EOS C80 - Version 1.0.1.1

EOS C300 Mark III - Version 1..0.9.1

EOS C400 - Version 1.0.2.1

EOS C500 Mark II - Version 1.1.3.1

EOS R5C - Version 1.0.9.1

XF605 - Version 1.0.5.0


12/13/2024: EOS Webcam Utility Pro V2.3b is now available to support Windows on ARM PC users.

12/05/2024: New firmware updates are available.

EOS R1 - Version 1.0.1

EOS R5 Mark II - Version 1.0.2


11/14/2024: Windows V 2.3a installer for EOS Webcam Utility Pro is available for download
11/12/2024: EOS Webcam Utility Pro - Version 2.3 is available

09/26/2024: New firmware updates are available.

EOS R5 - Version 2.1.0

EOS R6 - Version 1.9.0

EOS R3 - Version 1.8.0

EOS R7 - Version 1.6.0

EOS R10 - Version 1.6.0

EOS R6 Mark II - Version 1.5.0

EOS R8 - Version 1.4.0

EOS R50 - Version 1.3.0

EOS R100 - Version 1.1.0

Powershot V10 - Version 1.3.0


08/09/2024: Firmware update available for RC-IP1000 - Version 1.1.1
08/08/2024: Firmware update available for MS-500 - Version 2.0.0
Copyright © 2025 Khoros, LLC