cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MG3550 Virus detected at Cannon Drivers

Cannonprixma
Apprentice

Hi I own the Prixma 3550 and I wanted to do clear re-installation of the drivers. So I have unistalled everything and I tried to install the drivers from Cannon Europe official website as I live in Greece and once I download tbe files I get a message that my download contains a virus! Clearly cannot proceed with installation. Why is that happening? Any suggestions? THX

1 ACCEPTED SOLUTION

James_C
Moderator
Moderator

Hi Cannonprixma

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We can only support Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

1 REPLY 1

James_C
Moderator
Moderator

Hi Cannonprixma

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We can only support Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
Announcements