08-29-2023
01:21 AM
- last edited on
08-29-2023
09:07 AM
by
Danny
I just purchased the Canon PIXMA G3270 and completed the install package, except when I got to the step to add the printer in my system preferences there was no driver available for the printer. On the support page there are no drivers available for download for MacOS Monterey, nor can I find a driver anywhere else on the internet. Why is the master setup failing to install a driver, and where can I download said driver so I can use my printer?
08-29-2023 08:37 AM
Did you try and download the "Master Setup" file from the support site?
09-10-2023 08:49 PM
Yes I have downloaded and ran the install package multiple times, yet every time I get to the step to add the printer in my system settings it shows that there are no canon drivers installed, and as stated before they are not available as a separate download.
04-08-2025 07:52 PM
Was there ever a resolution to this problem? I'm experiencing exactly the same thing.
04-08-2025 08:09 PM
Welcome to the Canon Community, BE1966!
We'd recommend making sure you have the most current software for your printer available here: https://canon.us/3RaBpbR
If further assistance is needed, to contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G3270, then on the Product Support button. From there, click on either the Phone Support button or the Chat Support button to access other available support options so we may assist you with resolving these issues.
Thanks for reaching out!
04-08-2025 08:32 PM
I downloaded the latest software but am still having the same problems. Your service hours are unreasonable for people who work outside of the home and aren't home during your normal working hours. Terrible service!! Very disappointed, am ready to throw this printer in the trash and get an HP
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