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PIXMA G2020 driver unavailable, unable to print test page

Mumo769_Tyrone
Apprentice

Hello, I had connected my printer to my computer via USB cable. My computer had detected the printer. But when I wanted to print a test page it did not show the option "Print on set paper" and then I noticed that it's driver was unavailable with Control Panel.

1 REPLY 1

shadowsports
Legend
Legend

Greetings, 

The G2020 does not appear to be a printer sold or supported by Canon USA.

You would need to install drivers to use it with your computer.  Visit the link below.  Select your OS and download it's drivers.

https://asia.canon/en/support/PIXMA%20G2020/model

Note, I recommend you disconnect and remove the printer from your system, then restart before re-attempting installation.  Do not connect the printer until prompted to do so by the installer.  

~Rick
Bay Area - CA


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