03-12-2024 11:31 AM
Hello!
Recently my Canon TR4720 is not connecting through the wifi with my MacBook Air (now w/ iOS Sonoma 14), it was and now it isn't. (I'm not sure, did the change come when I upgraded my iOS?)
The Canon IJ Scan Utility looks for but can't find the scanner and the printer is not receiving the print jobs I send to it.
Hope you can help! Thanks!
Solved! Go to Solution.
03-12-2024 12:15 PM
Hi, lifelark!
I'm not a tech, but I've been told if you run the wizard from the original setup site, it will re-install the most current version of the Canonn software & drivers and re-associate the printer with your WiFi, so that should solve your issue. You can find it here: https://canon.us/TR4720setup
Let us know the outcome once you've done that!
03-12-2024 12:15 PM
Hi, lifelark!
I'm not a tech, but I've been told if you run the wizard from the original setup site, it will re-install the most current version of the Canonn software & drivers and re-associate the printer with your WiFi, so that should solve your issue. You can find it here: https://canon.us/TR4720setup
Let us know the outcome once you've done that!
03-25-2024 04:26 PM
That worked! Thanks so much, Stephen! I appreciate your speedy reply -- even though I haven't had a chance to try out your suggestion until today.
Thanks so much! Enjoy the rest of your day!
Leslie
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