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My Image Garden Doesn't Print Black on Discs

Joego8
Apprentice

Just updated to MIG 3.6.7 and My Image Garden won't print black. It's not the printer (MG7720) because I printed the same image on plain paper and it printed perfectly. Anyone else with this issue?

Thanks.

3 REPLIES 3

Danny
Moderator
Moderator

Thanks for joining the conversation, Joego8!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

jrhoffman75
Legend
Legend

Do I understand that you used plain paper, printed an image from MIG and it printed black? What paper doesn’t print black?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I don't know how else to describe it. The black text prints perfectly on plain white paper. When printed on a printable DVD, the black text is very faint. The other colors (not shown) are fine. The black text prints correctly on plain white paper but is very faint on a printable DVD.The black text prints correctly on plain white paper but is very faint on a printable DVD.

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