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Microsoft Releases Fix For Scanning Issues After Windows 11 24H2 Is Applied - KB5048667

shadowsports
Legend
Legend

EDIT - See this thread.  Several have reported a working fix.

https://community.usa.canon.com/t5/Printer-Software-Networking/Fix-For-MF-Scan-Utility-Failures-Wind...

 

Greetings,

Microsoft has released a patch which is said to address the scanning failures windows 11 users are experiencing after feature release 24H2 is applied.  Many people have reported issues using ScanGear and the MF Scan Utility. 

KB5048667 should download automatically from Windows Update.  If you want to apply the patch manually, you can visit the Windows Update Catalog, download the run the patch yourself. 

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5048667

shadowsports_0-1734363363134.png

After applying the update, restart your system and test scanning.

Please post your results for others.

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

20 REPLIES 20

MilwNick23
Contributor

As of today (February 27th, 2025) Windows 24H2 still causes scanner failure. Additionally, this appears to be happening with other scanner manufactures, not just Canon. Clearly a Windows problem. There is absolutly no way that SOMEONE that works for Microsoft hasn't also experienced this and reported it, which means MS doesn't give 2 sh*ts about its consumers and figures we will just have to wait until they are ready to release a fix. 😞

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