12-16-2024 10:40 AM - edited 12-23-2024 09:54 PM
EDIT - See this thread. Several have reported a working fix.
Greetings,
Microsoft has released a patch which is said to address the scanning failures windows 11 users are experiencing after feature release 24H2 is applied. Many people have reported issues using ScanGear and the MF Scan Utility.
KB5048667 should download automatically from Windows Update. If you want to apply the patch manually, you can visit the Windows Update Catalog, download the run the patch yourself.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5048667
After applying the update, restart your system and test scanning.
Please post your results for others.
~Rick
Bay Area - CA
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02-27-2025 07:58 PM
As of today (February 27th, 2025) Windows 24H2 still causes scanner failure. Additionally, this appears to be happening with other scanner manufactures, not just Canon. Clearly a Windows problem. There is absolutly no way that SOMEONE that works for Microsoft hasn't also experienced this and reported it, which means MS doesn't give 2 sh*ts about its consumers and figures we will just have to wait until they are ready to release a fix. 😞
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