05-12-2019 07:54 PM
Recently I changed my internet provider to Cox and started using their Panoramic Wifi router. The printer MX922 is now not locating the network. Are they compatible?
05-13-2019 09:35 AM
Yes. Compatible with the 2.4Ghz broadcast.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-14-2019 06:00 AM
Hi sampath267,
As long as the 2.4GHz network is enabled the printer should be able to communicate with the printer. To troubleshoot this issue, I recommend resetting the printer's network card and connecting the printer to the network via Standard Setup. The following steps will assist you:
Resetting the Network Card
Now that the network card has been reset, the following steps will guide you through connecting the printer to the network via Standard Setup:
Note: Your networks name and password will be needed to complete these steps.
Standard Setup
04-02-2020 03:49 PM
So happy I found you. Your directions were excellent and easy to follow. I especially liked the click five times instructions. I am an older user, so this was amazingly helpful and now I can print again! I didn't know that when I moved and changed internet providers I would need to reset my printer. Duh. Anyway, thank you for your most excellent tutorial.
11-25-2020 02:54 PM
I performed all of your steps and it's still not working.
12-18-2020 01:07 PM
Hi mohrjoy,
If there is a WPS button on your router, please try using the WPS push button method to connect your PIXMA MX922:
https://support.usa.canon.com/kb/index?page=content&id=ART139014
Please note, some routers have WPS disabled by default. If the above method fails, please log into your router's web interface to enable WPS. Your internet service provider can assist you with this.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.