07-01-2019 01:17 AM
Hi, I've had an issue for some time where I can't change the password saved in the printer for my network. I've been using it wired due to this issue. When I try to connect to wireless lan it says password incorrect. I have tried the Reset LAN settings option but it doesn't remove the saved networks and I must change my router ssid to make it work. Very bummed out by the plethora of issues I have with every printer I buy. If only it would ask for the friggin password.
Thanks for any insight.
09-01-2023 05:17 PM
I have done all these steps. I have also done a "reset of my LAN" and then went to reset the wireless, it saw my access point (SSID) but when i clicked on it, it never prompted me to enter the passphrase. whatever password it thought it had (in my case, there was no WPS button on my router) and i have to apparently, enter my pwd in manually, but no matter which path i take the printer seems to think it knows or not, the passphrase. I read one discussion that i needed to "disable" wifi. I assumed that is what the reset did. However, i am never prompted for a passphrase, but rather a failed attempt at connecting
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