12-24-2022 05:57 PM
When attempting to install drivers and extracting the setup files, it gives me the error that an administrator account is needed to install. I'm certain my account is the administrator account. please assist
12-28-2022 09:01 AM
Hi mbaront875,
When installing the drivers on your Windows computer, the user that is logged in must be a part of the administrator's group with the proper privileges. The message that you are seeing is generated by Windows, not the Canon installation. Windows is alerting you that the user does not have the proper privileges. Please log in as a used with full administrative access. If you continue to experience this message, please contact your computer manufacturer or Microsoft for further assistance.
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