10-16-2023 09:17 PM
Hello I have a Cannon MX490 printer. I am attempting to connect to the Starlink WiFi router. There is no WPS option on the router. There are no options to manually enter the SSID. The only option is for it to search for the router which it can’t FIND. I see other posts about different printer types connecting but my printer does not have those buttons as options. Thanks to anyone who can assist with this.
10-17-2023 02:09 AM
Greetings,
A router that supports WPS is not required to set up your printer. The printer can only connect to a 2.4Ghz wireless broadcast that supports WPA2 encryption.
If your router uses the same network name for 2.4 and 5G or WPA3 encryption, the printer may have difficulty negotiating a connection. Log into the StarLink router and verify that it has a 2.4Ghz broadcast and that WPA2 encryption is enabled or that it's settings allow backwards compatibility. In some cases, giving a different name to each broadcast (example) wireless2.4 and wireless5G can help, or temporarily disabling the 5G broadcast while you connect the printer, then turn it back in once connected.
Drivers and articles for wireless set up are available on the printer's support portal:
Canon Support for PIXMA MX490 | Canon U.S.A., Inc.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.