Cannon TR4527 printer not connecting to Starlink wifi

[CSweeney]

I have tried everything I can find on the internet and I cannot get my printer to connect to my Starlink wifi.  We have had the wifi for a while (over a year) and just needed to use our printer for the first time since today.  

We have confirmed the Starlink router is set to broadcast a 2.4 GHz network and we do have other devices using this network.  We unplugged everything (the router and the printer).

I reset the printer to factory settings.

1.5 hours in - I have tried both manual set up as well as wifi easy set up.  Everything I try has the printer giving an error message either to consult the manual or 3441 Set up error, redo easy wifi connect.

[shadowsports]

Greetings,

Please ensure the encryption for the 2.4Hhz broadcast is using WPA2.  You should be able to check this in the Starlink App.

[CSweeney]

Thank you we tried that. And still are getting the same message from the printer 

[shadowsports]

Under networks in the Starlink App, use the Split Network option.  If it allows you to give each broadcast a unique name, do that.

[CSweeney]

We did this already too

[shadowsports]

To confirm, you are putting the printer into wireless set up mode when attempting to make the connection?  Can you see the broadcast at all on the printer?

[CSweeney]

Yes we are putting it into wireless set up mode. Also tried manual set up as well. 

I am not certain what you mean by see the broadcast at all on the printer?

when in wireless set up mode it is saying something about using our device to set up and we have the app downloaded both from apple and the chrome store on my Chromebook. It seems to take us through almost every step and the gets stuck when it says this will take about 150 seconds and during that period is when the printer errors. 

[CSweeney]

do you have any other ideas?

[Kjunot75]

Hi, were you able to figure this out?

[DerrickL]

The printer can be connected to Starlink before the drivers and software are installed on any device:

Connecting Canon Pixma TR4527 to Starlink Network
To successfully connect your Canon Pixma TR4527 printer to a Starlink network, follow these steps:

Step-by-Step Instructions

1. Access Printer Settings
Turn on your Canon Pixma TR4527 printer.
Navigate to the printer's Wi-Fi settings using the printer control panel.

2.Select Starlink Network
In the Wi-Fi settings menu, look for available networks.
Choose the Starlink network from the list of available Wi-Fi networks.

3. Enter Wi-Fi Password
When prompted, enter the Wi-Fi password for your Starlink network.
Ensure that you input the password correctly to avoid connection issues.

4. Check Connection Status
After entering the password, the printer will attempt to connect to the Starlink network.
Confirm that the printer shows a successful connection status.

Tips for Successful Connection
Proximity to Router: Ensure that your printer is within range of the Starlink router to maintain a strong signal.
Network Compatibility: Verify that your Starlink network is compatible with the printer's Wi-Fi settings.
Firmware Updates: Check if your printer has the latest firmware updates, as this can improve connectivity.