11-30-2017 11:16 AM
Good Morning,
Lately, when trying to scan from the MX452, it does not see anything other than Local USB. I do not have this printer connected via USB. It is wireless, it does not see my computer. I can still scan but I have to open the Canon Scan Utility on the computer and scan the document from there. Can you help me get this printer back to scanning direct from the printer to the PC.
Thanks!
12-01-2017 02:32 PM
Really? Noone? Did I word my issue badly that it does not make sense?
12-01-2017 02:34 PM
Hi, TaraOC!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
12-01-2017 02:37 PM
It is not that it is time sensitive, it is just that 27 people have viewed it but not one response. I thought maybe I worded my post so badly and they could not understand what was happening. Since you are with Canon, how about you help me?
01-24-2018 06:10 PM
Hi TaraOC,
The wireless connection will not appear if the IJ Network Scanner Selector has stopped running. I have included full instructions for specifying your printer HERE.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.